In order to ensure your safety and ours, and in line with current government guidance, we have made the following changes to the way we operate :
Your health and safety is our absolute priority. We have therefore introduced intensified hygiene and prevention measures. The AllSafe label, developed with and verified by Bureau Veritas, represents our new elevated cleanliness protocols and standards, and provides assurance that these standards have been met in our hotel. Find out more about AllSafe here.
Our partnership with AXA provides you with medical support through free access to teleconsultations and an extensive medical network.
In line with the current UK Government guidelines, the use of face coverings in Public Areas is not mandatory but advised. Our team will still be wearing them. Hand sanitizers are present in public areas, and we continue to apply enhanced cleaning of all touchpoints.
To help you stay on top of your game, our FitLounge is still open 24/7. Our Sauna is now back in use.
GA KingsX – Bar & Kitchen, our restaurant and bar is open. You can also enjoy outdoor dining and drinks at our new GA Garden! Click here for more information or to book a table.
We are also helping you stay energized 24/7 with our room service offering. You can enjoy our breakfast buffet at our restaurant, or order it from room service.
To minimise risk to Guests and staff members, we will not access your room during your stay. Should you need anything from the Housekeeping Department, just let us know before 12:00pm.
Replacement of additional towels, toiletries or other amenities can be requested at any time, they will be left outside of your room.
In line with the AllSafe hygiene and prevention measures, laundry service is temporarily not available.
Fast check-out allows you to simply drop your key in the box present in the lobby. You will receive your final invoice by email.
Click here for all the latest details on Accor’s cancellation policy.
For more information, or any requests please feel free to contact us.
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The full UK government guidelines currently applicable for London can be found here.